Last updated: September 2026
Introduction
This Privacy Policy explains how Shortfern collects, uses, and protects your personal information when you use our website and services.
Information We Collect
We collect information you provide directly to us, including:
- Name and contact information when you enroll in programmes
- Email address for communication purposes
- Programme preferences and educational background
- Payment information for course enrollment
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our educational services
- Process your enrollment and communicate about programmes
- Send you updates about courses and educational content
- Respond to your inquiries and provide customer support
- Analyze usage patterns to enhance user experience
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who assist in operating our website and services
- To comply with legal obligations or respond to lawful requests
- To protect our rights, property, or safety, or that of others
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request transfer of your information to another service
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.
Children's Privacy
While we provide educational services for children, our website is directed at parents and guardians. We do not knowingly collect personal information from children under 13 without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected].